A human on the other end
Crow support.
Questions about the app, a fare, or your account. Let's get you back to the good part of the trip.
Talk to us
Something not
going to plan?
Include the email you signed up with, your device model, and what happened. A screenshot helps. Leave out passwords and payment details.
hello@flycrooked.comCommon questions
Straight answersDid Crow book my flight?
No — Crow finds the fare, the airline or agency you checked out with holds the booking. Changes, cancellations, and refunds go through them; your confirmation email says who that is.
The price changed before checkout
Fares can change between a search and checkout. The airline or agency's final price is the one that applies. Check the dates, travelers, bags, and conditions before paying.
Tripwire stopped alerting me
Check that notifications are on for Crow in iOS Settings, and that the tripwire hasn't expired — wires auto-expire when their travel window passes.
Something looks broken
Force-quit and reopen the app first — that clears most of it. Still broken? Email us with your device model and what you tapped; screenshots help enormously.
Your account. Your call.
Delete your account in the app from Profile. No app? Email us from your account address to request deletion. Requests are completed within 30 days.